Changelog · Released

5 – 11 October 2026

Your own privacy policy on the customer portal

19 changes · 10 for retailers · 4 for enterprise · 5 for partners

  • Workspace
  • Customer portal
  • Finance Retention
  • Sales Showroom
  • Marketplace
  • Workflows
  • Stock Management

New

  • Customer privacy policy. Add your business details and Twilltac completes the privacy policy your customers see, which the customer portal and customer messages now need. Find it in Settings › Consumer Portal › Privacy Policy.
    All products · Workspace, Customer portal
  • Offer strategies for opportunities. Aim an offer strategy at open opportunities, chosen by filters or from a list, instead of at customers.
    Finance Retention · Workspace
  • Customer portal settings per organisation. Give each organisation its own customer portal features and privacy policy.
    All products · Workspace, Customer portal

Improved

  • Compare offers with the current deal. See offers side by side with the customer's current deal, including the payment change and why each is better or worse.
    Sales Showroom · Workspace
  • Offer strategy schedules. Run each offer strategy on its own schedule or straight away, and see what started each run.
    Finance Retention · Workspace
  • Negative equity in offer profiles. Fund a customer's negative equity up to a fixed amount or a percentage of the new vehicle price.
    Finance Retention · Workspace
  • Campaign export links. Links in a campaign's file export now name the campaign, so your website analytics keep its runs together.
    Sales Showroom · Workspace
  • Help deciding on offers. Customers can request a callback or book an appointment from the end of their offers list.
    Sales Showroom · Customer portal

Fixed

  • Synced stock prices. On-the-road and minimum prices now follow a synced vehicle's new price.
    Stock Management · Workspace
  • Failed exports now tell you why they could not finish.
    All products · Workspace

For enterprise

  • Your group's details and theme. Change your group's name, logo and theme in Settings › Details, and each workspace's theme from its overview.
  • Simpler workspace access. Choose allowed apps from every app your workspaces can install, with search, in Settings › Workspace Access.
  • Clearer capabilities settings. See what's set up and what isn't in Partner Apps › Capabilities, and search every connection in one table.
  • Allowed apps now limit only what workspaces can find and add, so apps they already use keep working.

For partners

  • SFTP import workflows. Import a file into a set when it lands in a folder on your Twilltac SFTP server, or run the workflow now on files you choose.
    Workflows
  • Scheduled install syncs. Sync your lender app's finance products on a schedule into every install that opted in to syncing automatically.
    Workflows
  • Setup requests. Let tenants leave connection details for you, then complete their setup from the request.
    Marketplace
  • One installs list. Manage every workspace and enterprise install of your app from one list, with the same settings and activity its tenant sees.
    Marketplace
  • Publishing checks. Publish your app from a dialog that checks what's missing, and save drafts without a website or logo.
    Marketplace