Changelog · Released

20 – 26 April 2026

Easier customer matching on new opportunities

11 changes · 6 for retailers · 5 for partners

  • Sales Showroom
  • Workspace
  • Events and webhooks
  • Customer portal
  • Marketplace
  • App setup
  • API

Improved

  • Customer matches. When you create an opportunity for someone who may already be a customer, choose the right match from a set of cards, and matches you dismiss aren't suggested again.
    Sales Showroom · Workspace
  • Snoozed marketing respected. Opportunity messages and campaigns now skip customers who have snoozed marketing.
    Sales Showroom · Workspace
  • Shared smart queue items. When one person closes a smart queue item shared with the team, it closes for everyone.
    Sales Showroom · Workspace
  • Created and updated dates. Customer and opportunity search results can show when each record was created and last updated.
    Sales Showroom · Workspace
  • Form errors. Creating a customer or opportunity now takes you straight to the field that needs attention.
    Sales Showroom · Workspace

Fixed

  • Sales session reminder emails now show your logo and footer.
    Sales Showroom · Customer portal

For partners

  • Workspace invites. Invite a workspace to add your app, and track each invite from your app's Invites tab.
    Marketplace
  • Integration guides. Read guides on Twilltac's terms, accessing workspace data and authenticating, from your app's Integration guides tab.
    App setup
  • Example webhook payloads. Fetch an example payload for each webhook event to build and test your handler against.
    Events and webhooks · API
  • Workspace connected event. One event now fires whenever a workspace adds your app, by invite or directly, with the workspace's name, subdomain and logo.
    Events and webhooks
  • Webhook payloads. Every webhook now includes the workspace reference, with the event's own fields grouped under one payload object.
    Events and webhooks