New
- Customer questions in your smart queue. When the sales assistant can't answer a customer's question, it comes to your smart queue for you to answer.
Sales Showroom · Workspace - Not taken up. Mark a compliance customer as not taken up when they decide not to go ahead.
Compliance Journeys · Workspace
Improved
- Sales assistant history. Follow each step your customer took with the sales assistant on a timeline in the opportunity.
Sales Showroom · Workspace - Part exchange in the sales assistant. Customers can accept your part-exchange offer while they chat with the sales assistant.
Part Exchange · Customer portal
For partners
- Plugin sizing. Choose whether an embedded plugin grows to fit its content or stays within the height of the element that contains it.
Capabilities