New
- Multiple-choice questions. Compliance journeys can ask questions where the customer chooses more than one answer.
Compliance Journeys · Customer portal, Website plugins
Improved
- Returning to a compliance journey. Customers see the answers they've already given, and sections they've completed are locked.
Compliance Journeys · Customer portal, Website plugins - Product recommendations. Recommendations in compliance journeys show their formatting, such as lists and bold text, more reliably.
Compliance Journeys · Customer portal, Website plugins - Compliance plugin events. Your website can tell when a customer starts the journey or one of its sections, and which products were recommended when they finish a section.
Compliance Journeys · Website plugins
Fixed
- Payments left. The customer's offer page shows the right number of payments left on their current finance agreement.
Finance Retention · Customer portal